Terms of service

 

OVERVIEW
This website is operated by The Kline Collective LLC. Throughout the site, the terms “we”, “us” and “our” refer to Kline Collective. Kline Collective offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting the Website and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”, “Agreement”, “Terms and Conditions”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Website, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. If you are a minor in your jurisdiction or country, you can use this website only with the consent of your parents or legal guardians.

These Terms of Service define the relationship between us and you regarding the purchase of products ("Work," "product," "painting," or "artwork") sold through the Website. By making an offer to purchase any Work or participating in any sale, you accept and agree to be bound by these Terms, along with any other policies, guidelines, FAQs, or requirements that we may post on the Website from time to time.

In the event of a conflict between these Terms of Service and any other policies or guidelines on the Website, the Terms of Service will generally prevail, except where a specific policy, such as the Privacy Policy or Returns and Refunds Policy, explicitly governs certain matters. For example, the Privacy Policy will apply to how we handle your personal information, and the Returns and Refunds Policy will govern the process for returns and refunds. If you do not agree to any provision of these Terms of Service, you may not access the Website or use any of the services.

Any new features or tools which are added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

1. ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. GENERAL CONDITIONS
Kline Collective is comprised of subsidiaries and affiliated legal entities around the world (“Subsidiaries and Affiliates”). These companies may provide the Services to you on behalf of Kline Collective itself. You acknowledge and agree that Subsidiaries and Affiliates will be entitled to provide the Services to you in this manner.

We reserve the right to refuse our service or offer our goods to anyone for any reason at any time till the time such refusal is in compliance with local laws and regulations.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks Please refer to our privacy policy on details regarding how we collect and use your personal information. In the event of any conflict between the privacy policy and these Terms, the privacy policy shall prevail.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms of Service.

3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. If you are unclear about the information, you should contact us for clarification before engaging in any Service.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

In the event a Product or Service is listed at an incorrect price due to typographical error or error in pricing information received from third parties, we shall have the right to refuse or cancel any orders placed for the Product or Service listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall issue a credit to your credit or debit card account for the amount of the canceled order.

4. YOUR RESPONSIBILITIES
By placing an order on this Website, you agree to pay the total amount due, which includes the purchase price of the artwork, applicable taxes, shipping fees, and service charges.

You may pay by wire transfer, credit card, or ACH transfer. Credit card and ACH payments are limited to a total purchase value of USD $25,000 per order. All payments must be made in full and cleared funds before ownership of any product is transferred.

By choosing to pay by credit card or ACH, you acknowledge and agree that chargebacks or reversals should not be initiated except in cases of proven fraud or unauthorized use. You agree to first contact Kline Collective directly to resolve any disputes. Where a chargeback is initiated without valid reason (e.g., product has been delivered and our refund policy was followed), the disputed amount may be treated as a debt legally owed to Kline Collective.

We reserve the right to contest any improper chargeback and to present evidence to the payment processor, including order records, delivery confirmation, and communication logs.

In the event of non-payment, reversed payments, or chargebacks initiated without valid cause, you will remain fully responsible for the outstanding amount. Kline Collective may engage third-party debt collection services or initiate legal proceedings to recover the debt. You agree to bear all reasonable recovery costs, including collection agency fees, legal expenses, and interest where applicable. Where permitted by law, we may also report unresolved debts to credit bureaus or consumer reporting agencies.

All purchase-related claims must be submitted to Kline Collective in writing within 48 hours of delivery.

You further acknowledge that we may pay referral fees or commissions to third parties who introduced you to us or facilitated your transaction.

5. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change at any time without prior notice.

We reserve the right to modify, suspend, or discontinue any aspect of our Service, including product offerings, content, or pricing, at our sole discretion and without prior notification.

Kline Collective shall not be held liable to you or any third party for any such modifications, price changes, service suspensions, or discontinuations.

If a product’s price is reduced after you have placed an order, we may issue a credit for the price difference only if your order is still in the processing stage. Once an order has been processed or dispatched, no retrospective price adjustments or refunds will be offered.

6. PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through our website. Please note that while some items are original artworks created by Kline Collective, others are sourced from third parties or custom-made to order. Availability may be limited, and all items are subject to our Returns and Refund Policy.

As all Kline Collective paintings are hand-painted and made to order, we strive to represent product images and colours as accurately as possible. However, due to the nature of digital displays and hand-painted techniques, we cannot guarantee that what you see on your screen precisely reflects the final artwork. Colours may appear differently depending on your screen calibration, device type, or ambient lighting.

We encourage customers to review product images on multiple devices and to contact us with any specific colour or material concerns prior to placing an order. If you require a particular shade or tone, please provide clear guidance during the order process. While we aim for the closest possible match, minor variations in colour, texture, or brushstroke are to be expected and are part of the character of a hand-painted work.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will fully meet your expectations, or that any errors in the Service will be corrected.

We also reserve the right, without obligation, to limit sales of our products or services to any person, region, or jurisdiction. This may be determined on a case-by-case basis. We may also limit quantities of any product or service offered. All product descriptions and pricing are subject to change without notice, and we reserve the right to discontinue any product at any time. Any offer for a product or service is void where prohibited by law.

7. MADE TO ORDER PAINTINGS
All paintings offered on Kline Collective are hand-painted and made to order. We source artwork from licensed artists, galleries, and agencies, and we take great care to ensure that the artwork we provide meets high standards of quality in image vibrancy and resolution.

Please note that due to the handmade nature of these artworks—especially abstract pieces—each piece is unique. Slight variations in color, brushwork, and detail may occur and are considered part of the artistic process, not a defect. By placing an order, you acknowledge and accept these natural variations in hand-painted works.

Certain images shown on the Website may be digitally cropped or adjusted to fit specific size options or due to limitations in the original image proportions. These adjustments do not affect the quality or integrity of the final hand-painted product.

Kline Collective offers hand-painted reproductions of various artworks. These reproductions are carried out by skilled artists who work under our direction. While these are not original one-of-a-kind paintings by the original artist, they are carefully crafted interpretations intended to faithfully reflect the original work. Kline Collective retains the right to assign any qualified artist to complete a reproduction.

Our goal is to make fine art accessible while maintaining a commitment to craftsmanship and visual fidelity. Each piece is produced with care to offer customers an inspiring and beautiful addition to their space.

If you have specific requirements for your order—such as preferred color tones, materials, or techniques—please contact us at service@klinecollective.com before placing your order. We will do our best to accommodate special requests, but please note that not all customization options may be available for all artworks.

8. CUSTOMER SATISFACTION, REDO, REFUNDS AND EXCHANGE
At Kline Collective, customer satisfaction is a priority. If you are not satisfied with your artwork due to issues related to quality—such as damage incurred during transit or visible paint blemishes—we will provide a replacement, redo, or refund, as appropriate.

All requests must be submitted to us in writing within 7 days of delivery, accompanied by photographic evidence of the issue. We reserve the right to assess each case individually and to request the return of the original item before issuing a replacement or refund.

This satisfaction policy applies to retail customers only and is limited to orders under a total value of USD $1,000 (or local currency equivalent) for canvas paintings or related products. For wholesale orders or high-value purchases exceeding USD $1,000, such cases will be reviewed on a case-by-case basis, and any remedies offered will be at our sole discretion.

For full details, please refer to our Returns and Refund Policy. By placing an order, you agree to the terms outlined in that policy.

9. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our sole discretion. This may include limitations on quantities purchased per person, per household, or per order. Such restrictions may be applied to orders associated with the same customer account, the same payment method, and/or orders that use the same billing and/or shipping address.

In the event that we modify or cancel an order, we will make reasonable efforts to notify you using the contact information provided at the time of purchase, including your email address, billing address, or telephone number.

We also reserve the right to restrict or prohibit orders that, in our sole judgment, appear to be placed by unauthorized resellers, distributors, or dealers.

You agree to provide accurate, complete, and current information for all purchases made on our Website. This includes billing details, shipping addresses, contact information, and payment details. You further agree to promptly update your account information as necessary so that we can complete your transactions and communicate with you as needed.

Failure to provide accurate or updated information may result in delays, cancellation of your order, or limitation of access to our services.

10. OPTIONAL TOOLS
We may offer you access to third-party tools via our website that we do not monitor, control, or have any input into.

You acknowledge and agree that any such tools are provided “as is” and “as available,” without any warranties, representations, or conditions of any kind, and without any endorsement. We shall not be liable for any issues, claims, or damages arising from or related to your use of optional third-party tools.

Your use of any optional tools made available through the website is entirely at your own discretion and risk. It is your responsibility to ensure you are familiar with and accept the terms and conditions on which such tools are provided by the applicable third-party provider(s).

From time to time, we may introduce new services and/or features through the website, including additional tools and resources. These new features or services will also be subject to these Terms of Service.

11. SHIPPING, SALES TAX AND DUTY
Delivery and Risk of Loss
All artworks are shipped under a delivery contract between Kline Collective and our shipping partners. Once your order is transferred to the carrier, ownership and the risk of loss pass to you, the customer. At that point, Kline Collective’s fulfillment obligation is considered complete.

Refusal to accept delivery, failure to pay required customs duties, or failure to collect the shipment does not release you from your payment obligations and does not entitle you to a refund.

Customs, Duties, and Import Charges
You are solely responsible for all customs duties, VAT, GST, import taxes, brokerage fees, and any similar charges imposed by your country’s authorities. While low-value art shipments may sometimes be exempt, laws vary across jurisdictions. It is your responsibility to understand and comply with all applicable import regulations.

If a shipment is delayed, returned, or abandoned due to your failure to respond to customs requests, refusal to pay import duties, or submission of inaccurate shipping details, Kline Collective cannot issue a refund. You will be liable for all associated costs, including return shipping, storage, re-delivery fees, and administrative charges.

Sales Tax and Related Obligations
You are responsible for all applicable sales tax, VAT, GST, resale royalties, or any other taxes required by law. Any failure to pay such amounts may result in penalties, interest, and collection efforts, all of which you agree to bear, including legal and recovery fees.

Shipping Terms
Shipping timelines are provided as estimates only and are not guaranteed. Delays may occur due to factors beyond our control, such as customs clearance, carrier delays, or artwork size. Larger or custom-made pieces may be shipped via freight service, requiring 6–8 weeks for delivery and are delivered to curbside only.

If a package is returned due to an incorrect address or refusal to accept delivery, you will be charged a reshipment fee of $200 or more depending on actual shipping costs. It is your responsibility to ensure all delivery details are correct at checkout. Address changes are only possible before shipment.

Please note: shipping carriers do not assist with moving artworks indoors, upstairs, or beyond curbside. If additional assistance is required, you must arrange this separately. Kline Collective is not responsible for any damage or incidents occurring after delivery.

Liability
Kline Collective is not liable for any delays, loss, damage, or errors caused by shipping carriers. Compensation is not offered for delivery delays, regardless of the selected shipping method.

For questions or assistance, please contact us at service@klinecollective.com.

12. THIRD-PARTY LINKS
Certain content, products, and services available through our Service may contain materials from third parties.

Links to third-party websites provided on this site are for your convenience only. These websites are not affiliated with Kline Collective, and we do not assume any responsibility for evaluating the content, accuracy, or practices of any third-party websites. We make no warranties and accept no liability or responsibility for any third-party content, products, services, or websites.

We are not responsible for any harm or damages arising from your access to, use of, or reliance on any goods, services, content, or transactions associated with third-party websites. It is your responsibility to carefully review the third-party's policies and terms before engaging in any transaction.

All questions, concerns, complaints, or claims related to third-party products or services should be directed to the third party in question.

13. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

14. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. In the event of any inconsistency between these Terms and the Privacy Policy, the Privacy Policy shall prevail.

15. ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We do not have any obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

16. PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

17. DISCLAIMER OF WARRANTIES
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

18. LIMITATION OF LIABILITY
In no case shall Kline Collective, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

19. INDEMNIFICATION
You agree to indemnify, defend and hold harmless Kline Collective. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

20. COPYRIGHT
The entire content included in this site, including but not limited to text, graphics or code is the exclusive intellectual property of Kline Collective. Kline Collective RESERVES ALL RIGHTS in the text, graphics, images, and other materials available on this website. Permission is granted to electronically to copy and print hard copy portions of this site for the sole purpose of placing an order with Kline Collective. You may display and, subject to any expressly stated restrictions or limitations relating to specific materials, download or print portions of the materials from the different areas of the Website solely for your own personal and non-commercial use, or to place an order with Kline Collective. Any other use, including but not limited to the copy/pasting, reproduction, distribution, display or transmission of the content of this site is strictly prohibited. You further agree not to change or delete any proprietary notices from materials downloaded from Kline Collective. 

In purchasing any images on this website, you do not obtain any copyright or other intellectual property rights in the images and any other content available on the website. You may not duplicate or republish the art or photography for any reason, including, but not limited to, for commercial purposes. You further understand and agree that in selecting any content and in adding text or other alterations to such content, you in no way obtain copyright rights or other intellectual property rights in the content as joint copyright owner or otherwise.

In terms of photographs or images supplied to Kline Collective, it is the customer’s responsibility to make sure that these images are either copyright free or that the customer has the permission to use and supply the images to Kline Collective. The Customer warrants that they either own or have obtained the necessary permission or license to any image which is supplied to Kline Collective for use/reproduction and the customer agrees to assume full legal and financial responsibility for any copyright suit or action which may take place regarding materials customer has supplied.

We disclaim any responsibility or liability for copyrighted materials posted on the Website or through our Services. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide us with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of where the material that you claim is infringing is located on the Website; (d) your address, telephone number, and e-mail address; (e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

21. SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

22. TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by us. If you return our products (paintings or images) or discontinue using our services, it will be considered as a termination of this Agreement on your part. You will be liable to pay all amounts in accordance with our Returns and Refunds Policy.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

23. ENTIRE AGREEMENT
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

24. WAIVER
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

25. GOVERNING LAW
This Agreement shall be governed by and construed according to the laws of the Hong Kong Special Administrative Region without regard to any choice of law or conflict of laws principles that would direct the substantive law of another jurisdiction to apply. You agree all disputes, litigation, and claims between the parties based on or arising out of this Agreement shall be adjudicated in the courts of Hong Kong Special Administrative Region.

26. CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

27. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at service@klinecollective.com. We will try our best to respond to you as soon as possible.

Phone: +1 714 243 8941
Address: 1968 S.Coast Hwy #2352, Laguna Beach, CA 92651, United States