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Commonly Asked Questions

Is the entire crafting of the paintings done by artists?

Yes. All paintings are 100% handmade by our artists. There is no printing involved in the process. Our artists only use highest-grade oil and acrylic paints.

Do the paintings come already framed?

Yes. If you buy your painting with a frame, it will arrived framed to your doorstep. The paintings are stretched and framed by professionals, and then shipped via insured express shipping. All for free.

Do you ship to my country and how long is the delivery?

We ship worldwide free of charge. So, yes, we ship to your country!

After you place your order, the artist will start the painting process. Please understand that this part usually takes up to 3 weeks due to the painting and drying process.

Shipping is done with DHL express and usually takes up to 5 business days.

What if I am unsatisfied with my purchase?

If you are in any way unsatisfied with your painting, contact us within 30 days of receiving the product, and we will offer you a refund. Otherwise, you can request a redo completely free of charge.